Charlotte tech help, so you don't have to stress over technology.
Your friendly neighborhood tech helper, working out of Charlotte, NC.
Based in
Charlotte, NC
Experience
10+ years
Focus
Hardware, Web, IT
Status
Taking projects
Off the clock, usually outside somewhere around Charlotte
The tech problems that frustrate you? Those are the ones I love solving.
I was the kid taking computers apart to see how they worked. Nearly ten years later I'm still getting that same satisfaction — except now it's from helping people get their technology working smoothly.
Most folks don't care how the tech works. They want it to work. You've got a business to run, a family to take care of, or projects to finish. The last thing you need is to lose hours troubleshooting a computer that won't start or a website that's gone down.
That's where I come in. I genuinely enjoy diving into the details so you can focus on what actually matters to you.
Situations I've helped with.
Over the years working with Charlotte-area homeowners and businesses, most requests fall into a handful of patterns.
- Slow computer
- Won't start, crawling through basic tasks — I diagnose whether it's a virus, failing hardware, or just a tune-up.
- Small business website
- Built to work, and built so you can update it yourself instead of begging a contractor for text changes.
- Lost files
- Accidental deletion, crashed drives, corrupted disks — I work through what's recoverable honestly.
- Custom PC
- Gaming, editing, or everyday work — paying for what you need rather than a generic pre-built that misses the mark.
- Small business IT
- Systems set up properly and someone to call when things break, without the cost of a full-time IT hire.
- Smart home
- Devices that actually talk to each other and work reliably — not five apps and a drawer of hub gadgets.
Four things I try to get right, every time.
01 / Local
Based in the Charlotte metro. Concord, Matthews, Huntersville, Mint Hill — I can actually show up.
02 / Plain language
No jargon, no making you feel bad for not knowing something. If I can't explain it simply, I haven't done my job.
03 / Experience
Nearly a decade solving real problems, from home networks to complex business systems.
04 / Follow-through
I show up when I say I will, reply to messages, and don't disappear after the invoice is paid.
Before we work together.
- Do you only work with businesses?
- No — homeowners, small businesses, and everyone in between. Same care either way.
- How fast can you help?
- Depends on what you need. Urgent issues jump the line. Bigger projects like websites get a timeline that makes sense.
- What if it's complicated?
- Better. Data off a crashed drive, networks that nobody has touched in five years — bring it. If I can't fix it I'll tell you.
- Ongoing support after a project?
- Yes. Monthly retainer or one-off as-needed — whatever fits how you actually use your tech.
No pressure, no obligation.
Just a friendly conversation about how I can help with the tech challenge you're looking at.